Why Collection Rate Isn't The Best Performance Metric

Why Collection Rate Isn’t the Best Metric for EMS Billing Performance

August 19, 2022

If you’ve had any conversations about billing for ambulance services or Emergency Medical Services (EMS), you have likely heard about collection rates. But before you make any decisions, here are some things you should know about collection rates. If EMS billing is done correctly, a 100% collection rate is impossible. The collection rate begins with […]


Let’s Talk about Surprise Billing

August 15, 2022

EMERGICON’s Founder and CEO Christopher Turner shares his unique perspective on Surprise Billing and its impact on EMS in this recorded conversation.

Who should pay for EMS services?

Who should pay for EMS services?

August 1, 2022

Now that we’ve established the common circumstances around paying for emergency medical services in blog 1 of this series, let’s take a step back and think about who should be paying the bill when you or your family has a medical emergency and receives care from an EMS crew. You are already paying into the […]


EMERGICON and EMERGIFIRE respond to the call for water

July 28, 2022

The past few weeks have been hot, dry, and dangerous across Texas. Many cities are enforcing burn bans and reminding their citizens to take precautions against starting grass fires. Local fire departments are stretched to the limits as they support each other to put out flames that threaten to consume land and threaten homes and […]

Charge Masters vs. Fee Bundling - Which is better

Charge Masters versus Fee Bundling: Which Is Better for EMS Billing?

July 21, 2022

Fee bundling for EMS and ambulance services As a city leader, you want to ensure that you provide the best emergency services that you can. But you also want to ensure that when a citizen is billed for ambulance services, you simplify the experience by making it as easy as possible for them to pay […]

why surprise billing is really a surprise

Why “Surprise Billing” is really a surprise

July 15, 2022

“Surprise Billing” has been a hot topic in Texas and around the country. Surprise billing occurs when a patient who has insurance receives care from an out-of-network provider and owes money out of pocket. This happens most often during surgeries or hospital stays when not all providers are in-network or during medical emergencies because EMS […]

paying for emergency medical services

Paying for Emergency Medical Services: Readiness versus Utilization

July 8, 2022

When a 911 operator answers a call, the person on the other end of the line is often nervous and seeking immediate help. Much like the first responders who don’t hesitate to rush to their aid, most callers don’t pause to consider the cost of the emergency medical services they need or their ability to […]

public vs private ambulance services - what's the difference

Public Ambulance Agencies and Private Ambulance Agencies – What’s the difference?

July 1, 2022

When you’re running a city, you have a lot of things to think about. You have to ensure the safety of your citizens, maintain the budget, and address the concerns of everyone involved. Another area of responsibility is ensuring that the ambulance transportation service you use is ready to respond at all times. And that […]




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