Reviews & Testimonials
“It is an honor and a privilege to serve those who serve people in their time of need. We consider our clients, the many truly wonderful Fire and EMS providers, to be heroes. Our goal at EMERGICON is to be a hero to first responders by removing the burden of managing provider financial services, so they can focus on what they do best. We are grateful for the opportunity to make a difference for first responders.”
Christoper Turner, MHA
President and CEO of EMERGICON
See What Our Clients Have to Say
We invite you hear about our process, performance, and personal touch. And, if you’re a current client, we always appreciate a review.
Getting Started / The Transition Process
"EMERGICON is very easy to work with. They are always a phone call away and they make billing easy for us and for our patients."
"Since we started with EMERGICON our revenue has dramatically increased. We’re able to serve our citizens better with EMERGICON’s help."
"When I choose to enter into an agreement with someone I look for things like morals, integrity, and honesty. I can tell you without a doubt, EMERGICON has exceeded my expectations in every one of those categories. I’m very proud to be a partner with them in healthcare."
"EMERGICON gave us a very, very good overview of where we were, where we could be, and how to get there. We felt very comfortable going with them after that proposal that not only could they take us from where we were to where we wanted to be but they could do it effectively and seamlessly."
"Since we’ve started working with EMERGICON we’ve seen our cash revenue increase by almost 30%. Every claim is handled by a human being and not just a computer, which gives us much better results."
"Before EMERGICON…no joke… we were three months from shutting our doors on our EMS. To put this in EMS terms, we went from a capillary bleed to an arterial spurt. We were hemorrhaging."
"Since we’ve changed to EMERGICON, we’ve seen a 20% increase in our patient revenue and we’ve also seen an increase in our patient satisfaction surveys. Those have gone from below benchmark at about 82-83% up to over 90%, so one of our highest scores."
Unmatched Client Service
"EMERGICON exemplifies exceptional customer service. Not just to me… but to the customer who’s actually got a question about a bill or an invoice or a statement. It’s extremely important to them to be able to talk to someone."
"EMERGICON has definitely helped us provide a better service to our citizens, both by increasing patient revenue so they can have better equipment, also allowing us to lower tax subsidy, but then increasing our client satisfaction scores knowing that we’re providing good customer service to our citizens from dispatch all the way through billing."
"Anything I needed they were able to get me in a hurry — they were constantly checking. I heard from them before Harvey saying we’ll be praying for you, things like that. Again, that’s where relationship goes a long way and you get that with EMERGICON."