Client & EMS Support

“EMERGICON exemplifies exceptional customer service in an ambulance billing company. Not just to me… but to the customer who’s actually got a question about a bill or an invoice or a statement.”

Scott Lail
Chief, Cleburne Fire Department

Are you a patient with questions about your bill?


When you are tired of less than excellent cash collections, dealing with countless billing errors and omissions, are confronted with legal compliance concerns, or have heard too many troubling stories about how your citizens are treated by your ambulance billing company, let us clean up the mess and boost your bottom line.

EMERGICON is one of the top rated ambulance billing companies in Texas.

It would be our pleasure to work with you.

EMS & Client Hotline
Toll free: 1 (866) TEX-EMS1; 1 (866) 839-3671

EMERGICON Reimbursement Services
PO Box 180446
Dallas, TX 75218

EMERGICON Corporate Office
98 State Highway 205
Terrell, TX 75160

Contact Us

NOTE: If you are a patient, please do not use this form. Please visit our Patient Services page for information on secure phone and email encryption ways to reach us.

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Medical Records Requests

Ambulance Billing Company - EMERGICONAttorney requests must be submitted through with the EMS service as the Provider.

For non-attorney requests, please download, complete, and submit our Patient Records Request Form.

  • Fax the request (secure and direct) to 800-608-9457
  • Mail the request to PO Box 180446, Dallas, TX  75218
  • To email a request, we need to create a secure, encrypted email channel to receive your form. Please email with general information that you need to request records, and you will receive a secure email from us to use for the request process. Please do not send the completed request form using this email.
  • Call 972-602-2060 ext. 1611 if you need help.
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