Consistent cash flow is the lifeline of EMS agencies, ensuring operational readiness and uninterrupted service delivery. Timely reimbursements are essential to maintaining financial stability and sustaining community care. At EMERGICON, we understand the challenges of navigating the complexities of EMS billing to achieve timely reimbursements. Review these best practices to streamline the reimbursement process, reduce […]

Technological resources have become indispensable tools in the EMS billing industry. At EMERGICON, we rely on technology to develop new solutions and provide better service company-wide for internal and external audiences. Leading this assignment is the EMS Technology Department. Each Technology team member embodies EMERGICON’s Texan Touch®, providing personalized and meticulous service. They embrace our mission of […]

In the EMS billing industry, provider credentialing is a critical step in ensuring proper enrollment for reimbursement. The Credentialing department at EMERGICON plays a vital role in helping EMS providers remain compliant and meet the stringent requirements set by Medicare, Medicaid, and other payers. Each Credentialing Specialist embodies EMERGICON’s Texan Touch®, providing personalized and meticulous service. […]

A crucial component of any business’s success is ensuring clients receive exceptional care. At EMERGICON, the Client Services units handle this vital task. Comprising Client Development and Client Success, these teams collaborate to manage all customer interactions and provide support for any inquiries or requests. Client Success Specialists guide EMS providers through the onboarding process […]

A crucial part of any business’s success is ensuring that clients are well cared for. At EMERGICON, the Client Services units handle this vital task. Comprising Client Development and Client Success, these teams collaborate to manage all customer interactions and assist with any inquiries or requests. Through Client Development and its Account Managers, EMS providers […]

Compliance is EMERGICON’s cornerstone to protect internal processes, partner agencies, and their patients. Based on DHHS’s The 7 Fundamental Elements of an Effective Compliance Program, our Compliance Plan focuses on understanding and staying updated with the laws and regulations governing EMS documentation and billing. Compliance is part of every department in our business,” says Director Nicole […]

Facilitating medical records requests is a Value-Added Service that EMERGICON offers to its partners. The Medical Records Department is responsible for addressing attorneys, record retrieval companies, or citizens medical and billing records requisitions. Each Medical Records Specialist embodies EMERGICON’s Texan Touch®, providing personalized and meticulous service. The team works directly with attorneys, record retrieval companies, or […]

The Patient Accounts department often concludes the EMS claim cycle by overseeing all patient correspondence and ensuring a continuum of care. Each Patient Accounts Specialist embodies EMERGICON’s Texan Touch®, providing personalized and meticulous service. The team handles all patient communications, including answering questions, managing complaints, and conducting negotiations. They embrace our mission of supporting first responders and dedicating […]