Emergicon to Relocate Services Center to Forney

FORNEY, TX – Bringing additional jobs and new tax revenue to the community, Emergicon, a leader in the ambulance billing and claims recovery industry, will soon open its doors in Forney. Founded in 2006 to fill a need in the ambulance billing services industry, Emergicon now bills more than 100,000 runs each year for a growing list of clients, that now includes more than 75 Texas clients.

“We are extremely excited to have Emergicon opening its doors in Forney and it’s a win-win for the community,” said Forney Economic Development Director Warren Ketteman. “Our aim is to grow the job base in Forney, which will only increase our ability to attract desired restaurants and retail.”

With the relocation to the City of Forney, Emergicon will add more than 50 jobs to the local economy, with the possibility of adding more in the future. Emergicon has signed a lease agreement to be in the Sagepark Plaza, a location that will serve as the reimbursement services center.

“Emergicon is pleased to join the Forney community,” said Christopher Turner, CEO of Emergicon. “We are well known for outstanding customer service and unparalleled success in emergency medical service billing. We are confident residents of Forney will be a valuable part of continuing our tradition of excellence while also contributing to the City’s growing economy.”

For more information about Emergicon, please visit www.emergicon.com.

Are You Compliant?

Under the Affordable Care Act, all providers will have to establish a compliance program as a condition of enrollment in federal programs.
More information to come, just start making plans to attend now!
Registration opening soon!
You do not want to miss this event!

2088MD-EMG-PWW Compliance-SaveThe Date-LR

Brant Stovall, CCEMT-P joins Emergicon as Director of Client Development!

Brant Stovall brings more than 26 years of experience to Emergicon.

Brant has a distinctive combination of skills, having served as a paramedic—both ground and air transport—and also working on the sales and account management side of EMS services. Along with company management, he oversees Emergicon’ s expansion efforts.
Stovall earned his EMT Certification from the University of Texas at Arlington. He also holds certifications in Advanced Cardiac Life Support Instructor, Basic Trauma Life support Instructor,Basic C.P.R. Instructor, Pediatric Advanced Life Support,Neonatal Resuscitation Provider and as a Critical Care Paramedic (UMB).

Brant’s knowledge of emergency services, as well as sales and marketing, make him a perfect fit for Emergicon.

Medicaid Provider Re-enrollment Deadline Extension

Texas Health and Human Services Commission sent this bulletin at 01/14/2016 11:05 AM CST -The Centers for Medicare and Medicaid Services (CMS) recently announced that the previous March 24, 2016 deadline for Medicaid provider re-enrollment is extended to Sept. 25, 2016. Though this extension gives states additional time to ensure providers comply with Patient Protection and Affordable Care Act (PPACA) requirements, Texas Medicaid encourages all providers who have not yet submitted a re-enrollment application to begin this process immediately to avoid potential payment disruptions.

Additional information will be announced in the coming weeks to assist providers who are working on the re-enrollment process.

Medicaid Reenrollment deadline approaching

Emergicon is diligently working towards completion of all of our client’s Medicaid re-enrollments. The deadline of March 24, 2016 is quickly approaching!
Does your billing partner do this?


Medicare payments to decrease in 2016

2016 brings more bad news for the ambulance industry as the Ambulance Inflation Factor (AIF) has caused a 1% decrease in Medicare payments. We at Emergicon understand that this is extremely frustrating. Additionally, the Affordable Care Act should have helped increase revenue, yet the reality is patients are facing higher deductibles and it is becoming harder to recoup revenue. As a result, even though the cost to operate is rising, money is being taken out of the system.

On a positive note, the bonus payments originating in July 2008 have been extended until December 31, 2017. The regulations state that the ground ambulance fee schedule will be increased 2% for services originating in urban areas, 3% for services originating in rural areas and 22.6% for services originating in super- rural areas. Although the areas affected are few and far between, every dollar helps.

Robin Smith, CAC
Director of Quality Assurance and Quality Improvement

Happy Birthday Emergicon!

It has been our pleasure to serve the Texas EMS community since 2006. Happy
NINE YEAR anniversary Emergicon!

Happy Birthday Emergicon!

Emergicon takes over billing for San Augustine County EMS

Emergicon is proud to announce that we have recently taken over the EMS
Billing & Collections for San Augustine County EMS. San Augustine’s
Administrator states:

“We are extremely pleased with the service we are receiving from Emergicon.
The individuals with whom we’ve had an opportunity to work are doing a great
job and are always happy to help with questions or concerns we may have
with regard to billing, payments, etc.

In addition, I’ve seen a great improvement in our revenue flow: eg. the
Medicare EOB dated September 10, 2015, included payments for transports
made on August 21st and 22nd.

I believe changing to Emergicon was a good decision for SACEMS and I know it
has made the jobs that Charles and I do a little easier.”

M. Jean Hines, Administrator
San Augustine City-County Hospital District

The real concerns of ICD10

With the impending conversion of diagnosis codes from ICD9 to ICD10, providers may be focused on the wrong aspects of this latest federal change. We at Emergicon are asked frequently by our clients what they can do to prepare for ICD10 as providers in the field. Our answer is always the same – good documentation. Good documentation has been and will always be your best defense of any change in the way EMS bills, collects and defends our claims. An EMS provider in the field cannot determine which leg bone is broken, but they can effectively document what they saw and heard from the patient, how the patient was treated and the resulting improvement in the patient’s condition.

The truth is, that thorough documentation is every providers’ responsibility, but it will never trump an ineffective billing process.

• “It has been our experience that Emergicon has been doing an outstanding job for Cooke County. We have noticed a significant decrease in appeals, and the appeals we do receive are taken care of immediately. They bill the “right way the first time”.

Chief Kevin Grant, Cooke County EMS

• “Our collections have increased 25% in the first year with the same average call volume.” Chase Nielsen, EMS Director for The City of El Campo

• “The methodology and commitment to their customers is truly what makes the partnership a success! I wish we had decided to work with Emergicon a long time ago….It’s very hard to argue with a 34% increase in collections!

Paul Smith, EMS Director for Parker County Hospital District/ LifeCare EMS

The real concerns with the change to ICD10 is that if you have a weak billing process now, your results are surely about to get worse. Poor cash collections, denied claims, improper appeals and bloated accounts receivable are all the epitome of a weak billing process. The implementation of ICD10 will only serve to exacerbate these weaknesses. The fact is, if your EMS billing service has not been effectively tackling the day to day challenges of EMS billing now, they won’t do any better under ICD10.

How do I know if I have an issue with my current billing partner?

• Do you have any Medicare (or Medicare payers) claims unpaid over thirty days old?

• How often does your billing contractor re-verify eligibility on outstanding accounts receivable?

• If you are appealing denied claims, do you understand why you are?

Is now the time to consider changing ambulance billing service contractors?

You betcha!


EMS Week 2015

You have not lived today until you have done something for someone who can
never repay you. Emergicon would like to express the sincerest of thanks to
all the men and women of Texas EMS! Without you we could not survive! Happy
EMS Week From our family to yours!

Thank You

Hire Us

Emergicon founder and CEO, Christopher Turner, brings more than two decades of expertise in the medical services industry to offer effective processes that consistently result in prompt reimbursement for EMS providers. Contact us today to learn more about how we can help your Texas EMS services company get better results.

About Emergicon
Emergicon, LLC, based in Dallas, Texas, provides the better solution for ambulance billing. Our team of experts is dedicated to compliance, provider reimbursement and customer service.