Following the efforts of the Billing and Accounts Receivable teams, the Cash Applications Department steps in to ensure accurate claim reconciliation. Once healthcare coverage pays the bill, Cash App Specialists reconcile the claim and, when appropriate, bill the balance.
Each Cash App Specialist embodies EMERGICON’s Texan Touch®, providing personalized and meticulous service. The team follows a strategic routine to guarantee the accuracy of their tasks. They go above and beyond while reviewing reports, monitoring systems, posting payments, and updating client files, embracing our mission of supporting first responders and dedicating their best efforts to accomplish it.
As the Cash Applications team works to assist our EMS partners, they offer valuable insights and additional steps providers can take to streamline the reimbursement process. Here are the top four insights from our Cash Applications team:
Top 4 Cash Applications Insights
- Supplementary Correspondence: Sharing additional claim-related items is crucial for Cash Applications efforts.
- Timely Documentation: Locking transports with required documentation into ePCR systems promptly helps speed up end-of-month close processes.
- Client Information Updates: Providing timely updates regarding address and/or bank account changes is crucial. Failure to do so results in additional time spent on payment research, especially for payments via check, delaying the reimbursement process.
- Communications: EMERGICON’s partners should email support@emergicon.com for all communications with the Cash Applications team.
For more information about EMERGICON’s services, please contact our EMS & Client Hotline: 866-839-3671 | support@emergicon.com.