Reviews & Testimonials

“It is an honor and a privilege to serve those who serve people in their time of need. We consider our clients, the many truly wonderful Fire and EMS providers, to be heroes. Our goal at EMERGICON is to be a hero to first responders by removing the burden of managing provider financial services, so they can focus on what they do best. We are grateful for the opportunity to make a difference for first responders.”

Christoper Turner, MHA
President and CEO of EMERGICON

See What Our Clients Have to Say

We invite you hear about our process, performance, and personal touch. And, if you’re a current client, we always appreciate a review.

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Case Studies

We invite you to read how we’ve helped other departments. Learn about the process and results they’ve achieved with EMERGICON.

Getting Started / The Transition Process

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"EMERGICON is very easy to work with.  They are always a phone call away and they make billing easy for us and for our patients."

Diane Powell – Former District Administrator, Sabine County Hospital District

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"Since we started with EMERGICON our revenue has dramatically increased.  We’re able to serve our citizens better with EMERGICON’s help."

Brent Smith – EMS Director, Hopkins County Hospital District

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"When I choose to enter into an agreement with someone I look for things like morals, integrity, and honesty. I can tell you without a doubt, EMERGICON has exceeded my expectations in every one of those categories. I’m very proud to be a partner with them in healthcare."

Tim McIntosh – Former EMS Director, Port Aransas

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"EMERGICON gave us a very, very  good overview of where we were, where we could be, and how to get there. We felt very comfortable going with them after that proposal that not only could they take us from where we were to where we wanted to be but they could do it effectively and seamlessly."

Scott Lail – Chief, Cleburne Fire Department

“I am delighted. The EMERGICON team is amazing! I am so happy with the onboarding process and the communication I have received from the team. I feel like I should send the EMERGICON team a gift!” 

Jennifer Allum

Assistant Fire Chief, Mont Belvieu Fire Department

Increased Reimbursements

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"Since we’ve started working with EMERGICON we’ve seen our cash revenue increase by almost 30%.  Every claim is handled by a human being and not just a computer, which gives us much better results."

Paul Smith – Former EMS Director, Parker County Hospital District/LifeCare EMS

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"Before EMERGICON…no joke… we were three months from shutting our doors on our EMS. To put this in EMS terms, we went from a capillary bleed to an arterial spurt. We were hemorrhaging."

Missi Viola – EMS Coordinator, Mims Volunteer Fire Department

"In this economy, EMERGICON is making a significant increase to our bottom line. They bring stability, credibility and unmatched expertise, providing careful and thorough review of every ambulance claim."

Ricky Reeves

Division Chief, City of Lewisville

Unmatched Client Service

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"EMERGICON exemplifies exceptional customer service. Not just to me… but to the customer who’s actually got a question about a bill or an invoice or a statement. It’s extremely important to them to be able to talk to someone."

Scott Lail – Chief, Cleburne Fire Department

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"EMERGICON has definitely helped us provide a better service to our citizens, both by increasing patient revenue so they can have better equipment, also allowing us to lower tax subsidy, but then increasing our client satisfaction scores knowing that we’re providing good customer service to our citizens from dispatch all the way through billing."

Matt Weinberg – Director of Strategic Operations & Planning, San Marcos Hays County EMS

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"Anything I needed they were able to get me in a hurry — they were constantly checking. I heard from them before Harvey saying we’ll be praying for you, things like that. Again, that’s where relationship goes a long way and you get that with EMERGICON."

Tim McIntosh – Former EMS Director, Port Aransas