PROFESSIONAL AMBULANCE BILLING - THE EMERGICON DIFFERENCE

EMS Billing Built for Texas

Emergency medical services billing (EMS billing) and collections can be tricky and time-consuming. At EMERGICON, our highly trained staff uses a unique process to deliver unmatched results. Every one of our clients has increased reimbursements since hiring us for their professional ambulance billing. Learn more about what makes us different:

The human touch: better process, better results

  • EMERGICON uses ESO billing software and follows a rigorous cross-referencing and quality assurance process. This ensures account accuracy, legal compliance and maximum reimbursement.
  • We don’t rely on automation. Unlike other companies, we never risk billing errors and potential revenue loss by relying solely on computer processes to prepare claims. The technology we use is backed by our team’s expertise and tenacious follow-up skills.
  • We provide an exclusive product called Claims Recovery Services. This process involves trained EMERGICON staff manually and digitally combing through your accounts receivable history to find money that was overlooked or deemed unrecoverable. Much of this hidden money is lawfully still recoverable from Medicare, Medicaid, insurance companies or patients.

A partnership approach: trusted advocates at your side

  • EMERGICON was founded specifically to provide a better solution for processing ambulance claims for Texas EMS and fire agencies.  We consider ourselves a partner in our clients’ success.
  • As specialists, we can deliver unmatched results and serve as expert advocates when it comes to compliance, fee schedules and much more.

Customer service that goes ‘above and beyond’

  • EMERGICON provides the industry’s best customer service with a friendly, knowledgeable, Texas-based team.
  • We return every call immediately or the next business day.
  • In addition to collections, we provide an array of value-added services such as custom analytics, compliance training, Medicare & Medicaid renewals/revalidations and more.

The EMERGICON Way

EMERGICON’s proven approach to client service and collections is centered on your needs through every step of our process. We see ourselves as true partners with our clients. Our role is to ease the burden of ambulance billing for you, from ensuring a seamless transition and kickoff to keeping you continuously updated on our progress in maintaining an effective long-term collections program.

Learn about your challenges and goals

  • Explore your specific collections needs, challenges and goals
  • Introduce you to EMERGICON and how we work
  • Determine if we are a fit for each other
  • Prepare a proforma to determine increased collections opportunity

Ensure a smooth transition & onboarding process

  • Obtain signed contracts
  • Gather information needed for billing
  • Gather credentialing information
  • Hold kickoff call to verify all information obtained, ask additional questions and confirm start date

Start billing based on your customized requirements

  • Review account is set up as desired (fee schedules, residents/not, disposables, statements, etc.)
  • Import PCRs for billing
  • Code and bill claims
  • Perform follow up on open accounts

Check in on progress and make any needed adjustments

  • Hold a 90-Day review
  • Provide you with feedback on documentation
  • Review dashboard/metrics activity and collections

Provide continuous updates & additional services to ensure your billing program is operating optimally

  • Hold quarterly reviews on dashboard/metrics activity and collections and provide you with feedback
  • Provide you with additional documentation feedback
  • Collaborate with you on any issues or changes needed
  • Provide annual compliance training, fee schedule evaluations, Medicare/Medicaid renewals and more

Hear what our clients say about our unique approach and the results we help them achieve.