EMERGENCY MEDICAL BILLING CAREERS

Join the EMERGICON family!

Ambulance Billing Jobs at EMERGICONAt EMERGICON we believe that our employees are our greatest asset. As an employer, our most important task is hiring the right team members who share our core values and believe in our mission. For our medical billing jobs, we offer an industry-leading compensation package which includes a competitive base salary, bonus potential, 401k, as well as lots of unique job perks to inspire you to have fun and live well. From teambuilding events to birthday treats and monthly massages, our team looks for ways to recognize and celebrate milestones big and small.

Before you apply, we invite you to spend some time on our website to get a feel for EMERGICON and our culture. See what makes us different, view the services we offer, and hear what our clients think about our work. If this sounds like the right fit, we want to hear from you!

To apply for any of our current job openings listed below, please submit your resume to jobs@emergicon.com.

Healthcare Analytics Project Manager

PRIMARY FUNCTIONS:

This exempt position under the FLSA is responsible for managing Emergicon’s Analytics Department. The position will oversee the development and implementation of new analytics tools and technologies, which Emergicon anticipates will result in expense reduction, process improvement, and enhanced internal operational metrics.

This position requires a personal commitment to Emergicon’s mission, core values, and the willingness to demonstrate those core values in all activities performed for Emergicon or while representing Emergicon.  The incumbent(s) in this position are active participants in the organization and are required to ensure that the company remains technologically competitive.

REPORTS TO:

This position reports directly to the President/CEO.  This position is responsible for the supervision of Emergicon’s Junior Analysts, Senior Analysts, and Financial Analysts, and is expected to work collaboratively with other IT personnel to resolve any issues.

ESSENTIAL DUTIES and RESPONSIBILITIES:

  • Lead a specialized team in the development and implementation of new analytics tools and technologies
  • Maintain databases to ensure data integrity, to include indexing and restructuring database tables to optimize queries and BI tools
  • Lead and perform technical and analytical work in planning, developing, and implementing various applications and databases
  • Serve as the liaison between the Executive Team and Analytics Department, understand current and future business goals, and suggest and implement technologies accordingly
  • Consult with the Executive Team and the IT Department on the newest technology and its implications in the industry
  • Oversee the selection, resource allocation, and launching of new technologies and software programs
  • Lead a large array of technology-harnessing projects and initiatives and ensure that projects are completed in a timely fashion
  • Evaluate, test, and recommend new opportunities for enhancing Emergicon’s software, hardware, and analytical processes
  • Provide proactive and reactive data management and report generation training to users
  • Evaluate and draw conclusions from operational and industry data using data models
  • Create forecasts using analytical information to support business initiatives
  • Stay current with new technologies within the healthcare industry, ensure that the company is technologically competitive; make recommendations for new implementations and/or upgrades to technologies being used by company
  • Develop, implement, and disseminate metrics about quality, performance, and outcomes
  • Craft a vision for change, drive transformation and change across relevant IT and analytic domains

KNOWLEDGE AND EXPERIENCE REQUIRED:

  • Experience with both information technology and advanced healthcare data analysis
  • Bachelor’s Degree in Software Development, Computer Engineering, Project Management or related field
  • 3+ years’ experience in a supervisory position related to data analysis
  • 5+ years’ experience in healthcare technology development and deployment
  • Sound grasp of IT infrastructure and database administration
  • Competent in project management, advanced SQL database management and maintenance skills, IT systems, and business analytics
  • Strong knowledge of servers, storage, networks, and databases and how IT applications consume these resources
  • Strong project management, analytical, planning, problem solving, and presentation skills

Please submit your resume to jobs@emergicon.com

Accounts Receivable Manager

PRIMARY FUNCTIONS:

This position is responsible for the overall management and leadership of the Accounts Receivable (A/R) Department, to ensure timely, accurate collections, maximizing reimbursement and assisting with patient and client solutions.

REPORTS TO:

The A/R Manager reports directly to the Operations Leader and is responsible for managing all staff in the A/R department.  This position works collaboratively across all departments and interacts directly with patients and Emergicon clients.

ESSENTIAL DUTIES and RESPONSIBILITIES:

  • Provide technical Accounts Receivable leadership to the team, company and our clients
  • Establish and deliver a department vision with clear team and individual priorities and goals
  • Review, evaluate and update the effectiveness of current collection policies and procedures
  • Establish Key Performance Indicators (KPIs) for Accounts Receivable Department
  • Monitor staff’s workflow and overall effectiveness to ensure team and individual production goals are compliant and being met daily
  • Monitor denial and no activity trends by payor and help root cause issues
  • Provide on-going team education, timely reviews, effective recognition and discipline to enable Right Person, Right Seat clarity, always modeling Emergicon’s core values
  • Maintain adequate staffing levels through retention, recruitment and interviewing
  • Lead leveraging Entrepreneurial Operating System (EOS) and Predictive Index (PI)
  • Stay updated on industry and legislative changes
  • Follow all state and federal collections and HIPAA laws
  • Other duties, as assigned

KNOWLEDGE AND EXPERIENCE REQUIRED:

  • Three or more years of proven managerial experience as an A/R manager in healthcare with demonstrated ability to achieve performance goals and motivate team members
  • Bachelor’s Degree in Accounting, Finance, Business Administration, or related area; equivalent combination of education and experience may be considered
  • High attention to detail, analytical and process oriented
  • Excellent verbal and written communicator with courteous customer service phone skills
  • Strong interpersonal and leadership skills having the ability work effectively with internal and external customers or clients
  • Enjoys faster-than-average pace with the ability to learn quickly, thoroughly, and can recognize and adjust to change
  • Highly proficient in computer software programs such as, Microsoft Office
  • Must have organizational and time-management skills
  • Analytical thinker with the ability to multitask, solve problems, create detailed reports
  • Strategic thinker with a “roll up the sleeves” to get the job done tactical work ethic
  • Ability to maintain certifications applicable to respective job functions
  • Medicare Part B experience preferred
  • Certified Ambulance Coder designation preferred
  • Revenue Cycle Management experience in healthcare preferred
  • Working knowledge in Entrepreneurial Operating System (EOS) preferred
  • Experience using Predictive Index (PI) preferred

Please submit your resume to jobs@emergicon.com

Billing Specialist

The focus of this job is on producing high quality, detailed work based on established standards, guidelines and procedures. Precise, consistent work output is essential requiring patience and a willingness to handle and complete one task at a time. The job environment is stable, based on known relationships with people and well-defined processes. Job knowledge and competency is built through structured step-by-step training and positive, supportive coaching from management and peers. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on the job experience. Consistent, error free work based on defined regulations and standards are key measures of job performance success. This position is designed to develop a valued technical expert, who, recognized and supported by management and a stable work environment, can deliver quality work on a consistent basis. Must be able to work in a fast paced environment.

ESSENTIAL DUTIES and RESPONSIBILITIES:

The Billing Specialist will complete the following functions on a daily basis:

  • Obtain all run reports (trip notes, PCR’s, etc.) by paper or electronically for previous day’s transports
  • Code claims with appropriate ICD-10 & HCPC codes
  • Review each chart for medical necessity
  • Request hospital face sheet/demographics if applicable to obtain payer/demographic information
  • Verify payer information on all transports
  • Check appropriate insurance web sites and/or contact the patient on all private pay accounts prior to billing
  • Enter all claims into billing system
  • Match claims billed against all appropriate logs
  • Resolve all incoming patient and client telephone calls as needed
  • Follow up on rejected claims and failed claims as needed
  • Recognize payor trends and report to management
  • Other duties as assigned

KNOWLEDGE AND EXPERIENCE REQUIRED:

  • High School diploma required
  • Six months of medical billing experience preferred
  • CAC preferred
  • Detail oriented
  • Strong verbal communication and written skillset

* If you are selected as potential candidate we’ll send you an assessment to complete (please check your junk mail)” *

Please submit your resume to jobs@emergicon.com

Pre-Billing Specialist

PRIMARY FUNCTIONS:

The Pre-Billing Specialist is responsible for ensuring accurate patient demographic and insurance information is reported in each claim.

REPORTS TO:

The Pre-Billing Specialist reports directly to the appropriate Billing Manager and works collaboratively with other Emergicon personnel in all departments.

ESSENTIAL DUTIES and RESPONSIBILITIES:

  • Request hospital face sheet/demographics if applicable to obtain payer/demographic information
  • Verify payer information and select/add appropriate payer information on all transports
  • Check appropriate insurance web-sites and/or contact the patient on all private pay accounts prior to billing
  • Review PCR or face sheets for missing insurance and other pertinent information in relation to billing
  • Work and resolve any claim for which a denial was received
  • Follow up on rejected claims
  • Work returned mail
  • Other duties as assigned

KNOWLEDGE AND EXPERIENCE REQUIRED:

  • High School diploma required
  • One year data entry skills preferred
  • Computer literate and enjoys working in search programs to find information
  • Problem solving mindset
  • Insurance verification knowledge
  • Well organized and detail oriented
  • Professional phone skills
  • Maintain any certification applicable to job functions
  • Ability to handle multiple tasks and to prioritize their importance

ADDITIONAL INFORMATION

The competence of the employee in performing his/her job duties is evaluated during the introductory period to his/her position and will be demonstrated, maintained and improved on an ongoing basis.  The statements contained in the position reflect the general duties considered necessary to describe the principle functions of the job identified, and shall not be considered a detailed description of all the work requirements that may be inherent in the position.

Please submit your resume to jobs@emergicon.com

AR Specialist

The focus of this specialized, technically oriented position is on meeting and exceeding high standards of accuracy and quality based on established systems, technologies and guidelines. Strength in technical problem solving based on expertise and experience, and a strong commitment to efficiently achieve high quality results is required. A thoughtful, persevering, self-disciplined approach to achieving accurate, detailed work is essential. Job responsibilities and expectations are clearly defined, as is the scope of job authority. Expertise and competency is developed a systematic technical training program, as well as in ongoing exposure to and training in new technical systems once they have been adopted and well tested. A key aspect of the job includes the ongoing identification of technical problems and the development of sound, carefully thought-out solutions. Problem solving is focused on proven systems and technologies and established organizational relationships. Solutions should minimize risk to the organization and utilize existing resources. Because of the expertise developed in this position, it is necessary to regularly initiate and communicate viewpoints on problems and opportunities in a factual, straightforward manner. This job allows for autonomy and independence, and is primarily self-reliant. Because of the fast paced job environment, decisions must be made quickly and firmly, within the defined scope of job.

ESSENTIAL DUTIES and RESPONSIBILITIES:

The Accounts Receivable Specialist will perform the following functions on a daily basis as a part of their normal duties:

  • Manage all claims over 90-days on the A/R reports in a timely manner
  • Work assigned denials and correspondence within 2 business days of receipt
  • Report all trends detected in A/R management
  • Prepare corrected claims and appeals, as needed
  • Received inbound and Make outbound calls as needed to insurance carriers and patients
  • Follow all state and federal collections and HIPAA laws
  • Other duties as assigned

KNOWLEDGE AND EXPERIENCE REQUIRED:

    • Maintain any certification applicable to job functions
    • Computer Literacy
    • Ability to communicate effectively and in a professional manner with patients, insurance carriers, co-workers, management and others
    • Detail Oriented
    • Knowledge of managed care plans, insurance, medical terminology
    • Knowledge of reimbursement fee schedules (Medicare and Medicaid)
    • Knowledge of refund processes and requirements
    • Ability to establish/maintain cooperative working relationships with staff
    • Ability to prioritize and multi-task

* If you are selected as potential candidate we’ll send you an assessment to complete (please check your junk mail)” *

Please submit your resume to jobs@emergicon.com

Pre-Billing Assistant

Are you looking for an opportunity to start your career in medical billing?

Do you need a second job with a company you could grow with?

Then this may be the opportunity for you!

The Pre-Billing Assistant is a part-time position with flexible hours to fit your schedule during the 8 AM – 5 PM work week. This position pays $9 an hour and we will train you to support the Billing Departments.

REPORTS TO:

The Pre-Billing Specialist reports directly to the appropriate Pre-Billing Manager and works collaboratively with other Emergicon personnel in all departments.

ESSENTIAL DUTIES and RESPONSIBILITIES:

  • The Pre-Billing Assistant will work in the mailroom to complete the following duties daily:
    • Call hospitals to verify and request information
    • Review medical records and place accounts into the appropriate work queue
    • Email and mail documentation requests to hospitals
    • Review and process return mail
    • Answer telephones and direct callers to appropriate personnel
    • Update and maintain patient demographics within billing software
    • Follow all state and federal billing guidelines and HIPAA laws
    • Other clerical duties as assigned

KNOWLEDGE AND EXPERIENCE REQUIRED:

  • High School Diploma required
  • Excellent telephone communication skills
  • Familiar with medical terminology and HIPAA
  • Detail oriented
  • Computer literacy
  • Motivated team player

Please submit your resume to jobs@emergicon.com

Patient Accounts Representative

PRIMARY FUNCTIONS:

The Patient Accounts Specialist is responsible for negotiating payment and/or payment plans on past due accounts while collecting the maximum amount of overdue funds from patients. The Patient Account Specialist is also responsible for handling patient inquiries related to insurance billing and outstanding balances.

ESSENTIAL DUTIES and RESPONSIBILITIES:

  • Conduct soft collections on past due accounts
  • Assist patients with inquires on his/her account
  • Maintain a record of each patient contact in the ticket
  • Process credit card and ACH transactions
  • Follow all state and federal collections and HIPAA laws
  • Use discretion and maintain confidentiality of issues discussed with management
  • Other duties as assigned

KNOWLEDGE AND EXPERIENCE REQUIRED:

  • High School diploma or equivalent, prefer 6 months or more of call center/collections experience
  • Maintain any certification applicable to job functions
  • Knowledge of state collection laws
  • Detail oriented, organizational and time management skills
  • Computer Literacy
  • Professional phone skills
  • Excellent communication with ability to diffuse upset patients
  • Bilingual Preferred

* If you are selected as potential candidate we’ll send you an assessment to complete (please check your junk mail)” *

Please submit your resume to jobs@emergicon.com