Join the EMERGICON Family!

We are always looking for experienced, motivated professionals to join our team. We offer an industry-leading compensation package which includes a highly competitive salary, 401k, as well as lots of unique job perks to inspire you to have fun and live well.

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Administrative Assistant

Job Description


The Administrative Assistant is responsible for assisting the department of Operations and representing Emergicon.


The Administrative Assistant reports directly to the Administrative Leader. This position works collaboratively with other Emergicon personnel in all departments.


  • Process electronic return mail and address changes for patients
  • Process and distribute incoming and outgoing mail
  • Assist with office and facilities supply inventory and ordering
  • Answer and route incoming calls to appropriate department as needed
  • Prepare, setup and cleanup for events and guests
  • Provide office and managerial support as needed
  • Greet incoming visitors
  • Make trips to the post office and stores as needed
  • Complete other administrative duties as assigned
  • Align with and supports Emergicon’s core values and behaviors


  • High School Diploma or equivalent
  • Moderate working knowledge of Microsoft Office applications
  • Professional phone and interpersonal skills
  • Effective time management and organizational skills aligned with a well-received communication

Job Type: Full-time

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Chief Financial Officer


The Chief Financial Officer will be responsible for taking a leadership role in the financial performance of the organization. The CFO will provide strategic financial leadership as a member of the Leadership Team, oversee the accounting process, interact with clients regarding financial results or questions, perform detailed financial analysis and oversee functions of provider reimbursement relative to money flow.

This position requires confidence, independent action, initiative, a sense of urgency, and the ability to make decisions and take responsibility for them. A well-suited candidate will be one with experience in healthcare revenue cycle management, operational finance, accounting and in provider reimbursement from a multi-agency revenue cycle management firm.


This position reports directly to the Chief Operating Officer. This position must work collaboratively with other management and supervise accounting and provider enrollment staff.


  • Serves as a member of the Leadership Team.
    • Involved in quarterly EOS focus days and weekly Leadership Level 10 meetings.
    • Oversees relevant scorecard reporting (Cash Goals, Earned Income)


  • Supervises staff and is responsible for finance and accounting.
    • Oversees preparation of weekly reporting, month end close and rolling twelve-month financial forecasting.
    • Responds to client’s questions regarding financial reporting
    • Audits reimbursement and money flow
    • Collaborates with outside tax accountant and related parties.
    • Oversees vendor management relative to financial operations.


  • Supervises provider reimbursement and money flow.
    • Leads initiatives to resolve problematic trends and resolve difficult reimbursement issues as needed.
    • Develops strategies to identify root cause surrounding reimbursement issues and creates processes to address those issues and potential improvements.
    • Oversees client (provider) money flow as to ideal process, new provider enrollment and ongoing reconciliation and reporting.
    • Manages staff involved in provider reimbursement flow of funds.
    • Manages vendors relative to submission of claims and corresponding payments.
    • Works collaboratively with operational management.



  • Experience in the Entrepreneurial Operating System or similar management operating system preferred.
  • Experience with Predictive Index, Culture Index or Kolbe personality assessments.
  • Experience in leading and facilitating effective teams.
  • Experience in supporting multiple initiatives and balancing priorities.


  • Revenue cycle management experience
  • Bachelor’s degree required, Master’s degree preferred
  • Excellent written and verbal communication skills.
  • Superior organization and time management skills.
  • Self-motivated and able to work autonomously.
  • Strong project management and critical thinking/analytical skills.
  • Proficiency in Microsoft Office applications.


The competence of the employee in performing his/her job duties is evaluated during the introductory period to his/her position and will be demonstrated, maintained and improved on an ongoing basis.  The statements contained in the position reflect the general duties considered necessary to describe the principle functions of the job identified, and shall not be considered a detailed description of all the work requirements that may be inherent in the position.

ABOUT Emergicon

Emergicon is Texas largest and growing provider ambulance billing services to EMS providers in the State of Texas. Emergicon’s CORE VALUES include accountability, customer service, collaborative attitude and positive outlook. Our goal is to provide the very best in ambulance billing services to our growing client base. The Vice President of Finance will office in our Forney, Texas offices.

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Revenue Specialist

The Revenue Specialist Support position has a critical role in the payment posting process which includes daily portal pulls and setting up payor portal access.

The Revenue Specialist Support reports directly to the Accounts Receivable (AR) Manager. This position works collaboratively with other Emergicon personnel in all departments.

* Align with & support Emergicon’s core values & behaviors
* Monitor, maintain and fulfill missing explanation of benefit (EOB) logs
* Access and download remittance/EOBs from payer portals
* Complete payer portal access enrollments
* Monitor collections, ensuring account accuracy and timely notification to collection agencies
* Separate, copy and scan checks/payments received corresponding with respective client
* Respond to emails and voicemails within one (1) business day
* Complete payer address changes and EFT enrollments for new clients
* Complete other duties assigned by management

* Payer portal experience: initial set up and downloading of EOBs (ideal candidate)
* Detail oriented with organizational and time management skills
* Computer literacy
* Maintain any certification applicable to job functions
* Professional phone skills
* High School Diploma or equivalent
* Medical portal

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Billing Specialist

The focus of this job is on producing high quality, detailed work based on established standards, guidelines and procedures. Precise, consistent work output is essential requiring patience and a willingness to handle and complete one task at a time. The job environment is stable, based on known relationships with people and well-defined processes. Job knowledge and competency is built through structured step-by-step training and positive, supportive coaching from management and peers. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on the job experience. Consistent, error free work based on defined regulations and standards are key measures of job performance success. This position is designed to develop a valued technical expert, who, recognized and supported by management and a stable work environment, can deliver quality work on a consistent basis. Must be able to work in a fast paced environment.


The Billing Specialist will complete the following functions on a daily basis:

  • Obtain all run reports (trip notes, PCR’s, etc.) by paper or electronically for previous day’s transports
  • Code claims with appropriate ICD-10 & HCPC codes
  • Review each chart for medical necessity
  • Request hospital face sheet/demographics if applicable to obtain payer/demographic information
  • Verify payer information on all transports
  • Check appropriate insurance web sites and/or contact the patient on all private pay accounts prior to billing
  • Enter all claims into billing system
  • Match claims billed against all appropriate logs
  • Resolve all incoming patient and client telephone calls as needed
  • Follow up on rejected claims and failed claims as needed
  • Recognize payor trends and report to management
  • Other duties as assigned


  • High School diploma required
  • Six months of medical billing experience preferred
  • CAC preferred
  • Detail oriented
  • Strong verbal communication and written skillset

* If you are selected as potential candidate we’ll send you an assessment to complete (please check your junk mail)” *

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