CAREERS

Join the EMERGICON Family!

We are always looking for experienced, motivated professionals to join our team. We offer an industry-leading compensation package which includes a highly competitive salary, 401k, as well as lots of unique job perks to inspire you to have fun and live well.

Please submit your resume to hr@emergicon.com

Chief Financial Officer

PRIMARY FUNCTION

The Chief Financial Officer will be responsible for taking a leadership role in the financial performance of the organization. The CFO will provide strategic financial leadership as a member of the Leadership Team, oversee the accounting process, interact with clients regarding financial results or questions, perform detailed financial analysis and oversee functions of provider reimbursement relative to money flow.

This position requires confidence, independent action, initiative, a sense of urgency, and the ability to make decisions and take responsibility for them. A well-suited candidate will be one with experience in healthcare revenue cycle management, operational finance, accounting and in provider reimbursement from a multi-agency revenue cycle management firm.

REPORTS TO / SUPERVISES

This position reports directly to the Chief Operating Officer. This position must work collaboratively with other management and supervise accounting and provider enrollment staff.

ESSENTIAL DUTIES/RESPONSIBILITIES

  • Serves as a member of the Leadership Team.
    • Involved in quarterly EOS focus days and weekly Leadership Level 10 meetings.
    • Oversees relevant scorecard reporting (Cash Goals, Earned Income)

 

  • Supervises staff and is responsible for finance and accounting.
    • Oversees preparation of weekly reporting, month end close and rolling twelve-month financial forecasting.
    • Responds to client’s questions regarding financial reporting
    • Audits reimbursement and money flow
    • Collaborates with outside tax accountant and related parties.
    • Oversees vendor management relative to financial operations.

 

  • Supervises provider reimbursement and money flow.
    • Leads initiatives to resolve problematic trends and resolve difficult reimbursement issues as needed.
    • Develops strategies to identify root cause surrounding reimbursement issues and creates processes to address those issues and potential improvements.
    • Oversees client (provider) money flow as to ideal process, new provider enrollment and ongoing reconciliation and reporting.
    • Manages staff involved in provider reimbursement flow of funds.
    • Manages vendors relative to submission of claims and corresponding payments.
    • Works collaboratively with operational management.

KNOWLEDGE & EXPERIENCE:

Preferred

  • Experience in the Entrepreneurial Operating System or similar management operating system preferred.
  • Experience with Predictive Index, Culture Index or Kolbe personality assessments.
  • Experience in leading and facilitating effective teams.
  • Experience in supporting multiple initiatives and balancing priorities.

Required

  • Revenue cycle management experience
  • Bachelor’s degree required, Master’s degree preferred
  • Excellent written and verbal communication skills.
  • Superior organization and time management skills.
  • Self-motivated and able to work autonomously.
  • Strong project management and critical thinking/analytical skills.
  • Proficiency in Microsoft Office applications.

ADDITIONAL INFORMATION

The competence of the employee in performing his/her job duties is evaluated during the introductory period to his/her position and will be demonstrated, maintained and improved on an ongoing basis.  The statements contained in the position reflect the general duties considered necessary to describe the principle functions of the job identified, and shall not be considered a detailed description of all the work requirements that may be inherent in the position.

ABOUT Emergicon

Emergicon is Texas largest and growing provider ambulance billing services to EMS providers in the State of Texas. Emergicon’s CORE VALUES include accountability, customer service, collaborative attitude and positive outlook. Our goal is to provide the very best in ambulance billing services to our growing client base. The Vice President of Finance will office in our Forney, Texas offices.

Please submit your resume to hr@emergicon.com

Client Success Manager

PRIMARY FUNCTIONS:

The Client Success Manager is responsible for onboarding new clients, maintaining and managing relationships with existing clients and proactively communicating with clients regarding the operational aspects of their service.

REPORTS TO:

Reports to the Chief Operating Officer and works collaboratively with other Emergicon personnel in all departments.

ESSENTIAL DUTIES and RESPONSIBILITIES:

  • Onboarding new clients by establishing expectations and performing follow up communication with the client
  • Provide new client service agreement support through drafting and routing
  • Attend weekly Level 10 meetings
  • Establish onsite meetings with client on scheduled basis
  • Update CRM, assign tasks as needed and monitor and communicate progress
  • Perform monthly financial report monitoring for trends and discrepancies prior to client submission
  • Monthly monitoring of client anniversary/renewal
  • Preparation and distribution of Draft Service Agreements
  • Conference attendance in coordination with client touch strategy
  • Serve as point person or contributor for any and all communication as needed
  • Other duties as assigned

KNOWLEDGE AND EXPERIENCE REQUIRED:

  • College degree in marketing or related field preferred
    OR
  • Experience of 5+ years in a marketing or account management
  • Healthcare (non-clinical) experience preferred
  • Financial or claims analysis experience preferred
  • Excellent relationship building skills
  • Ability to multitask and work under inconsistent time pressure and pacing
  • Computer Literacy
  • Ability to communicate clearly and effectively verbally and in writing
  • Ability to meet expected time commitments and deadlines
  • Professional phone skills

Preparing and presenting responses to requests for information

Please submit your resume to hr@emergicon.com

Revenue Specialist

PRIMARY FUNCTIONS:
The Revenue Specialist Support position has a critical role in the payment posting process which includes daily portal pulls and setting up payor portal access.

REPORTS TO:
The Revenue Specialist Support reports directly to the Accounts Receivable (AR) Manager. This position works collaboratively with other Emergicon personnel in all departments.

ESSENTIAL DUTIES and RESPONSIBILITIES:
* Align with & support Emergicon’s core values & behaviors
* Monitor, maintain and fulfill missing explanation of benefit (EOB) logs
* Access and download remittance/EOBs from payer portals
* Complete payer portal access enrollments
* Monitor collections, ensuring account accuracy and timely notification to collection agencies
* Separate, copy and scan checks/payments received corresponding with respective client
* Respond to emails and voicemails within one (1) business day
* Complete payer address changes and EFT enrollments for new clients
* Complete other duties assigned by management

KNOWLEDGE AND EXPERIENCE REQUIRED:
* Payer portal experience: initial set up and downloading of EOBs (ideal candidate)
* Detail oriented with organizational and time management skills
* Computer literacy
* Maintain any certification applicable to job functions
* Professional phone skills
* High School Diploma or equivalent
* Medical portal

Please submit your resume to hr@emergicon.com

Billing Specialist

The focus of this job is on producing high quality, detailed work based on established standards, guidelines and procedures. Precise, consistent work output is essential requiring patience and a willingness to handle and complete one task at a time. The job environment is stable, based on known relationships with people and well-defined processes. Job knowledge and competency is built through structured step-by-step training and positive, supportive coaching from management and peers. Communication with others is based on knowledge of repetitive job routines and procedures gained from sufficient on the job experience. Consistent, error free work based on defined regulations and standards are key measures of job performance success. This position is designed to develop a valued technical expert, who, recognized and supported by management and a stable work environment, can deliver quality work on a consistent basis. Must be able to work in a fast paced environment.

ESSENTIAL DUTIES and RESPONSIBILITIES:

The Billing Specialist will complete the following functions on a daily basis:

  • Obtain all run reports (trip notes, PCR’s, etc.) by paper or electronically for previous day’s transports
  • Code claims with appropriate ICD-10 & HCPC codes
  • Review each chart for medical necessity
  • Request hospital face sheet/demographics if applicable to obtain payer/demographic information
  • Verify payer information on all transports
  • Check appropriate insurance web sites and/or contact the patient on all private pay accounts prior to billing
  • Enter all claims into billing system
  • Match claims billed against all appropriate logs
  • Resolve all incoming patient and client telephone calls as needed
  • Follow up on rejected claims and failed claims as needed
  • Recognize payor trends and report to management
  • Other duties as assigned

KNOWLEDGE AND EXPERIENCE REQUIRED:

  • High School diploma required
  • Six months of medical billing experience preferred
  • CAC preferred
  • Detail oriented
  • Strong verbal communication and written skillset

* If you are selected as potential candidate we’ll send you an assessment to complete (please check your junk mail)” *

Please submit your resume to hr@emergicon.com